Terms of service

PRIMEFIT GEAR

Last Updated: June 2026

Welcome to PrimeFit Gear. These Terms of Service govern your access to and use of our website, products, services, customer accounts, and all related features available through PrimeFit Gear.

By accessing our website, creating an account, placing an order, or using any part of our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website or services.

1. COMPANY INFORMATION

PrimeFit Gear is an online fitness and training equipment retailer operating through:

Website:
https://primefitgear.us

Customer Support:
support@primefitgear.us

Business Location:
Vásquez de Coronado, San José, Costa Rica

PrimeFit Gear is powered by Shopify and utilizes third-party service providers to securely process orders, payments, communications, analytics, and customer support.

2. ELIGIBILITY

By using our services, you confirm that:

You are at least 18 years old or the age of majority in your jurisdiction.
You have legal capacity to enter into binding agreements.
All information provided to us is accurate and complete.
You will not use our website for unlawful purposes.

3. CUSTOMER ACCOUNTS

Customers may create an account to access order history, account features, and customer services.

You are responsible for:

Maintaining account security.
Protecting your login credentials.
Restricting unauthorized access.
Ensuring information remains accurate and updated.

PrimeFit Gear reserves the right to suspend or terminate accounts that violate these Terms.

4. PRODUCTS AND PRODUCT INFORMATION

We strive to present products, images, specifications, and descriptions accurately.

However:

Product colors may vary depending on screen settings.
Product packaging may vary from supplier updates.
Minor specification differences may occur.
Product availability may change without notice.

PrimeFit Gear reserves the right to modify, discontinue, or limit products at any time.

5. ORDER ACCEPTANCE

Submitting an order does not automatically guarantee acceptance.

PrimeFit Gear reserves the right to:

Accept or decline any order.
Limit quantities.
Cancel suspicious transactions.
Refuse orders that appear fraudulent or violate our policies.

Customers will be notified if an order cannot be fulfilled.

6. PRICING

All prices are displayed in United States Dollars (USD).

Prices may change without notice.

Although we strive for accuracy, pricing errors may occasionally occur. If an error is identified, PrimeFit Gear reserves the right to cancel affected orders and issue appropriate refunds.

7. PAYMENTS

Payments are processed through secure third-party payment providers.

PrimeFit Gear does not store full payment card information on its servers.

Customers agree that:

Payment information provided is accurate.
They are authorized to use the payment method submitted.
Payment obligations will be honored.

8. SHIPPING AND DELIVERY

Shipping estimates are provided for informational purposes only.

Actual delivery times may vary due to:

Supplier processing delays
Carrier delays
Customs inspections
Weather conditions
Peak seasonal demand
Events beyond our control

PrimeFit Gear is not responsible for delays caused by shipping carriers or customs authorities.

9. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in our Return & Refund Policy.

Customers should review that policy before completing a purchase.

10. INTELLECTUAL PROPERTY

All content on PrimeFit Gear, including but not limited to:

Logos
Branding
Product descriptions
Graphics
Images
Text
Website design
Videos
Marketing materials

is protected by intellectual property laws and remains the property of PrimeFit Gear or its licensors.

Unauthorized reproduction, copying, distribution, or commercial use is prohibited.

11. PROHIBITED ACTIVITIES

Users may not:

Use the website for unlawful purposes.
Attempt unauthorized access.
Distribute malware or harmful software.
Interfere with website operations.
Engage in fraudulent activity.
Harvest customer data.
Copy website content without authorization.
Misrepresent identity or affiliation.

Violation of these rules may result in immediate termination of access.

12. THIRD-PARTY SERVICES

Our website may integrate with third-party services including:

Shopify
Google
Meta
Payment processors
Analytics providers
Email platforms
Customer service tools

PrimeFit Gear is not responsible for the independent practices of third-party services.

Users should review the policies of those providers separately.

13. DISCLAIMER OF WARRANTIES

PrimeFit Gear provides its services on an “as available” and “as is” basis.

While we strive to maintain accurate information and uninterrupted access, we do not guarantee:

Continuous website availability.
Error-free operation.
Uninterrupted access.
Absolute accuracy of all content.

Use of our services is at the customer’s own risk.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, PrimeFit Gear shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Lost profits
Loss of business opportunities
Data loss

arising from the use of our website, products, or services.

Nothing in these Terms limits rights that cannot legally be limited under applicable law.

15. INDEMNIFICATION

Users agree to indemnify and hold harmless PrimeFit Gear, its owners, affiliates, contractors, service providers, and partners against claims arising from: